National Account Manager, Strategic Chain Accounts

Basic American Foods•Chicago, IL
•$160,000 - $170,000•Remote

About The Position

We are seeking a results-driven National Account Manager to drive results within our restaurant chain segment through an existing customer base and new business. This role is responsible for identifying and prospecting target accounts, building a strong pipeline, developing winning account strategies, and converting opportunities into long-term customer relationships. The ideal candidate can manage an existing customer base, but also proactively hunt for new business with a proven ability to open doors, engage key decision-makers, negotiate effectively, and close complex deals. Success in this role requires strong relationship-management skills, a consistent track record of generating new revenue, and the ability to thrive in a fast-paced, results-oriented environment.

Requirements

  • Minimum of 5 years of experience in foodservice sales to national restaurant chain accounts (Quick Service, Fast Casual or Casual Dining)
  • Bachelor's degree from a four-year college or university, or equivalent combination of education & experience
  • Ability to travel up to 50% of the time
  • Exceptional written and verbal communication skills
  • Strong negotiation, presentation, and relationship-building skills
  • Self-motivated, creative, and innovative, with a strong drive to achieve results
  • Strong analytical and account planning skills
  • Intermediate skills in Microsoft Word, PowerPoint, and Excel

Nice To Haves

  • Ideal location: Midwest region of the United States

Responsibilities

  • Develop and execute strategic account plans to achieve volume, revenue, and profitability targets.
  • Cultivate new customer opportunities to expand our product portfolio.
  • Monitor account performance and provide regular updates on key metrics, forecasts, and market trends.
  • Communicate customer needs internally to evaluate profitability, operational capability, and capacity.
  • Collaborate cross-functionally with sales, marketing, and operations teams to develop and deliver solutions that meet customer requirements and drive business growth.
  • Develop and maintain strong working relationships with key stakeholders at assigned accounts through collaboration, networking, participation in industry associations and trade shows, and regular sales engagement.
  • Conduct periodic business reviews with customers to ensure satisfaction, evaluate performance, and identify opportunities for growth and expansion.
  • Negotiate contracts, pricing, and service agreements with key decision-makers.
  • Develop and implement strategies that drive business growth while ensuring sustainable and profitable long-term partnerships.
  • When necessary, work with the Field sales managers in planning and implementing an effective pull-through program.

Benefits

  • Competitive medical, dental, and vision insurance plans
  • 401(k) with company contributions
  • A generous time off program
  • Life and disability insurance
  • Adoption assistance
  • A scholarship program for children of employees
  • An employee assistance program for you and your family
  • Sales incentive plan
  • Vehicle reimbursement program
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