Strategic Account Manager - Infusion Centers - Remote

UnitedHealth Group•Oklahoma City, OK

1d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Strategic Account Manager is responsible for being a single point of contact for referral sourcing and the FlexCare sales team for patient updates. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

High School Diploma or GED equivalent
1+ years of experience interacting with physicians, nurses, and other healthcare professionals
1+ years of experience working with healthcare insurance benefits, eligibility verifications, and/or authorizations
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new systems and reporting tools quickly
Proven ability to juggle multiple priorities simultaneously in a fast-paced working environment
Proven solid communications verbally and written
Proven solid organizational skills

Nice To Haves

Certified Pharmacy Technician
1+ years of experience as a patient or pharmacy liaison
Experience partnering with healthcare Sales Teams
Experience with Specialty Infusion Therapy
Experience with Infusion therapy benefits eligibility verifications

Responsibilities

Generate reports for strategic accounts showing patient updates
Occasionally meet in person with providers
Provide reporting for providers
Make contact with Medical Doctors for sponsorship opportunities
Weekly meetings with medication organizations to help facilitate patients in a timely manner
Answer incoming phone calls to FlexCare
Answer patient questions regarding invoices
Help intake department obtain documentation required for PA request
Single point of contact for sales team and providers offices for urgent needs