Strategic Account Executive

Arkansas Blue Cross Blue Shield•Arkansas Remote, AR

3d•Onsite

About The Position

The Strategic Account Executive (SAE) serves as the executive liaison to national clients by acting as a strategic relationship leader. Emphasis will be placed on business growth and retention, in addition to providing oversight of service and delivery to clients. The executive will also provide market and industry insight in regard to healthcare policy, benefit trends, and market dynamics in addition to counsel on emerging healthcare trends, cost containment strategies, and employee engagement.

Requirements

Bachelor's degree in Business, Management, or related field. In lieu of degree, five (5) years' relevant experience will be considered.
State Insurance (Arkansas Life and Disability Insurance) License within three (3) months of hire
Professional designations from AHIP such as Professional - Academy of Healthcare Management (PAHM), Fellow - Academy of Healthcare Management (FAHM), Certified Health Consultant (CHC), or Certified Life Underwriter (CLU)
Minimum 10 years' experience in consulting, sales or account management in the national account market.
Executive-level communication and relationship building
Strategic thinking and long-term planning
Financial and business acumen
Collaborative influence across multiple departments within the organization
Active Listening
Annual Planning
Business Acumen
Business Influence
Client Needs Assessments
Coaching Others
Critical Thinking
Decision Making
English Communications
Financial Acumen
Insurance Management
Interpersonal Relationships
Microsoft Office Development
Negotiation Planning
Oral Communications
Presentation Delivery
Professional Judgement
Relationship Based Sales
Researching
Sales Growth
Service Oriented
Strategic Business Focus
Strategic Counseling
Written Communication

Nice To Haves

Professional designations from AHIP such as Professional - Academy of Healthcare Management (PAHM), Fellow - Academy of Healthcare Management (FAHM), Certified Health Consultant (CHC), or Certified Life Underwriter (CLU)

Responsibilities

Serves as the executive liaison to national clients, establishes and nurtures relationships with senior level decision makers (VP level up to C-suite)
Develops multi-year strategic account plans tailored to each client’s evolving needs and industry trends
Leads high-level client meetings to review performance, discuss strategic opportunities, and introduce innovative healthcare initiatives
Responsible for contract renewal and upsell/cross selling opportunities
Partners with product team to introduce new offerings and enhance client value
Leads renewal negotiations with consultive and data-driven approach
Ensures superior client experience by guiding internal teams (account manager, clinical and operational) on the execution of service commitments
Advocates for the client internally while ensuring operational compliance and risk mitigation
Monitors delivery metrics, resolves complex service issues, and identifies opportunities for process improvement
Performs other job duties as assigned.
Stays current on healthcare policy, benefit trends, and market dynamics affecting large and jumbo employers
Provides strategic counsel to clients on emerging healthcare trends, cost containment strategies, and employee engagement