Strategic Account Executive | Commercial Insurance
About The Position
A growing insurance and risk management organization is seeking a Strategic Account Executive to support complex commercial clients and serve as a trusted advisor on insurance strategy, risk financing, and program performance. The role is suited to an experienced Commercial Lines professional who can own client relationships, lead strategic conversations, and collaborate with Producers, Account Managers, carrier partners, and service teams. The Strategic Account Executive advises a portfolio of middle-market and complex commercial accounts, develops long-term client strategies, and leads meetings, stewardship reviews, renewal consultations, and planning discussions. The position drives renewals and marketing through placement, negotiates coverage solutions with carriers, evaluates program structures and alternative risk financing, and oversees onboarding and service deliverables. The role also coordinates complex service initiatives, manages escalated coverage, billing, and claims matters, and maintains relationships with carriers, vendors, and other industry resources. The position is hybrid in Chattanooga, Tennessee, with a stated salary range of $80,000–$100,000.
Requirements
- Active Property & Casualty License.
- 5+ years of Commercial Lines Account Management, Brokerage, or Client Executive experience.
- Experience managing complex, multi-state and multi-line accounts.
- Strong understanding of risk management principles and commercial insurance program structure.
- Ability to confidently lead client meetings and present to executive-level stakeholders.
- Exceptional communication, relationship-building, and project management skills.
Nice To Haves
- Experience with Applied Epic, CRM platforms, and carrier portals.
- CPCU, CIC, ARM, or similar designations.
Responsibilities
- Serve as a primary advisor for a portfolio of middle-market and complex commercial accounts.
- Build executive-level relationships and develop long-term client strategies.
- Lead client meetings, stewardship reviews, renewal consultations, and strategic planning discussions.
- Analyze risk exposures, loss trends, and program performance to identify opportunities for improvement.
- Partner with Producers to strengthen client retention, account growth, and cross-selling opportunities.
- Drive the renewal and marketing process from strategy through placement.
- Negotiate with carrier partners to secure competitive and effective coverage solutions.
- Evaluate program structures, deductibles, retention strategies, and alternative risk financing options.
- Develop client-facing presentations, renewal recommendations, and stewardship reports.
- Oversee onboarding, implementation, and key service deliverables.
- Coordinate complex service initiatives across internal and external stakeholders.
- Manage escalated coverage, billing, and claims-related matters through resolution.
- Maintain strong partnerships with carriers, vendors, and industry resources.
- Ensure timelines, client commitments, and service standards are consistently met.
Benefits
- Hybrid work flexibility.
- Competitive salary and long-term career growth.
- 401(k) with company match and immediate vesting.
- Medical, dental, and vision coverage.
- Company-paid life insurance.
- Company-paid short-term and long-term disability.
- Supplemental voluntary benefits.
- Supportive leadership and collaborative culture.
- Continuing education and professional development opportunities.
- Opportunity to work with sophisticated commercial clients and complex risk programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
