Member of GTM Staff, Strategic Account Executive

Pace•New York City, NY

9d•Onsite

About The Position

Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services every year. We're here to change that working side-by-side with some of the largest companies in the world. Role We're looking for a Strategic Account Executive to own our largest and most complex insurance accounts end to end. You'll report to the Director, Strategic Sales and carry an individual number against a named set of top carriers, brokers and MGAs. This is the senior individual contributor seat on the enterprise team. Fewer accounts, bigger ones, longer cycles: expect 6–18 months, a dozen stakeholders, and an incumbent BPO contract to displace. You'll go as senior as the account requires and stay in it long after the first workflow is live.

Requirements

10+ years selling enterprise software or services, consistently above quota on a named account portfolio
You have personally closed seven and eight-figure multi-year deals through long, multi-stakeholder procurement
Evidence of expansion, not just acquisition: show us an account you took from a first project to a material multi-year relationship
Trained in MEDDPICC or a comparable value-selling framework, and you actually run it
Comfortable in a technical sale - you can hold your own on how the product works and what it will and won't do
Credible with C-level operators: you can sit with a Chief Claims Officer and talk about their cost per claim, not our feature set
Early-stage experience where you built the account strategy rather than inherited it
Willing to be measured on a small number of outcomes over a long horizon, with no volume to hide behind

Nice To Haves

Insurance experience: P&C, specialty, life, MGAs, or brokers
Existing relationships at top 20 US or London market carriers
Experience displacing incumbent BPO or offshore services spend
Sold AI or automation products where the buyer is an operations leader, not IT

Responsibilities

Own the full cycle on a named portfolio of strategic accounts, including prospecting, qualification, POV, close, and multi-year renewal
Build and maintain an account plan per logo: org map, budget owners, incumbent contracts and their renewal dates, and the sequence of workflows we take
Hold relationships at COO, Chief Claims Officer, Chief Underwriting Officer and CIO level, and pull in Pace's executive team deliberately rather than as a rescue
Partner with the Applied AI team on demos, POVs, and the transition from pilot to long-term contract
Displace incumbent BPO and offshore spend: find the contract, build the business case, and time the approach to the renewal
Expand from one workflow to the next and turn a department budget into a platform budget
Unblock procurement, security review and legal so deals close on time
Turn what wins in these accounts into reusable assets for the team: business cases, POV structure, competitive positioning against BPOs and legacy insuretech