Strategic Account Director, B2B Distribution

Augment

5d•Hybrid

About The Position

Augment is seeking a Strategic Account Director to own and grow relationships with their most important distributor clients. The role involves acting as an executive partner to customer leadership teams, identifying new workflows for Augment's AI agent (Augie), building business cases, piloting solutions, and converting pilots into recurring revenue. This is positioned as an advisory role rather than traditional sales, requiring an understanding of the client's business model and a focus on delivering results. As one of the first individuals in this role, the successful candidate will contribute to developing the strategic accounts playbook.

Requirements

5+ years in strategy consulting, investment banking, corporate development, enterprise sales, or a founder role
A track record of owning senior client relationships and driving measurable outcomes.
Strongly analytical; you build models, work with messy data, and turn findings into clear decisions
A second-order thinker. You connect today's priorities to long-term account strategy.
Comfortable in ambiguity and with a product that changes fast
Credible with executives, personable, and easy to work with
Willing to travel to customer sites and industry events

Nice To Haves

Experience in B2B distribution, supply chain, or ERP-heavy industries
Hands-on use of AI or LLM tools
An MBA or equivalent experience

Responsibilities

Own ARR expansion across your accounts against an annual growth target
Build trusted relationships with C-suite and VP leaders in purchasing, operations, logistics, sales, and IT
Map each customer's workflows and find where Augie creates the most value next
Build financial models and ROI cases that your champions can defend to their CFO
Scope pilots and lead them to production with our Solutions Engineers, Customer Success Leads, and Product team
Run executive business reviews and working sessions, onsite and remote
Bring customer insight back to Product and help shape the roadmap
Document what works and turn it into a repeatable strategic-accounts playbook