Strategic Account Consultant

Spotlight Analyst Relations•Kansas City, MO

4d•Hybrid

About The Position

Spotlight helps B2B technology and services companies orchestrate influence, shaping how key stakeholders perceive and discuss their business. This role requires an individual who can maintain a strategic focus across multiple workstreams while building credibility with senior client stakeholders. As a Strategic Account Consultant, you will manage a focused portfolio of clients, owning the relationship, shaping program strategy, and acting as a senior advisor. You will connect market dynamics, client objectives, and execution across relevant channels. Your value will be defined by your advisory judgment, ability to translate insights into client actions, and defend strategic viewpoints under pressure. This role is for someone who enjoys synthesizing information from various areas and using that perspective to build client trust.

Requirements

8-10 years in strategy consulting, communications strategy, B2B marketing, or influence-adjacent work.
Experience owning senior client relationships and driving complex, multi-workstream engagements from strategy through execution.
Experience as the senior person on accounts, earning trust at the executive level, navigating ambiguity without losing client confidence, and managing multiple relationships simultaneously.
Demonstrated success in commercially growing retained client engagements by increasing scope, identifying new buyers, or cross-selling new solutions.
Demonstrated high NPS/CSAT from account work and a history of high client retention.
Genuinely curious about how markets work, how technology companies compete for credibility and influence, and what's shifting.
Ability to take an ambiguous client challenge and turn it into a structured, actionable program strategy.
Superior written and verbal communication skills; ability to create intellectually credible, visually clean, and persuasive presentations and program narratives for senior audiences.
Ability to bring competitive and market intelligence into strategy, using it to sharpen positioning, anticipate threats, and surface opportunities.
Comfortable holding the strategic thread across multiple workstreams simultaneously, staying close enough to execution to catch misalignment early without doing others' jobs.
Hands-on experience using AI-powered tools to improve research quality, scale content development, and work more efficiently.
Understanding of AI limitations and upside, and ability to speak credibly to clients about AI's role in shaping influence and market perception.
Strong grasp of enterprise technology markets, B2B competitive dynamics, and the strategic pressures facing technology vendors.
Comfortable with ambiguity, energized by complex challenges, and committed to continuous improvement.

Nice To Haves

Background in management consulting, communications strategy, B2B marketing, analyst relations, or influence-adjacent work.
Ability to think strategically, communicate exceptionally, and own a room and an account simultaneously.

Responsibilities

Own a focused portfolio of senior client relationships, serving as the primary strategic advisor and executive point of contact across all program activity.
Develop and drive comprehensive influence strategies that connect competitive positioning, market intelligence, and multi-channel engagement into programs with clear, measurable outcomes.
Mentor, support, coach, and provide delivery guidance to junior account team members.
Communicate strategy, progress, and outcomes to executive stakeholders with clarity and confidence — running strategic reviews and high-stakes client conversations without losing the thread.
Oversee the quality and strategic alignment of work across multiple program workstreams, keeping execution connected to client objectives and catching drift before it becomes a problem.
Help clients articulate and sharpen how they position their differentiators with the audiences that shape perception in their market.
Connect client business objectives to Spotlight's full range of capabilities, identifying opportunities to deepen program value and expand account scope over time.
Advise clients on how AI is reshaping influence and perception in their space, and bring genuine AI fluency to the quality and efficiency of your own work.