The Strategic Account Consultant is responsible for the growth and retention of existing accounts to include upsells to a higher level of products and/or services based on business size and scope. Achieves retention and growth targets through advanced execution of sales process. Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities. Acts as a consultative collaborative partner with brokers, consultants, and key decision makers. Develops strategic business plans to address broker and/or client needs. Conducts broker/agency education on pertinent topics. Acts as primary customer contact. Coordinates with internal partners to meet and exceed client expectations and drives opportunities for additional growth and product sales. Ability to learn and have a solid understanding of the industry and products at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment. With limited supervision and guidance, provides a consultative sales approach to Individual, Small and/or Large Groups which is in line with client and company objectives.
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Job Type
Full-time
Career Level
Mid Level