Strategic Account Associate, Medical Communications

Precision AQ

12d•$70,642 - $105,964

About The Position

As a Strategic Account Associate, you will support and help manage strategic client accounts while partnering closely with Strategic Account Managers and/or Strategic Account Directors. You will contribute to strategic planning, manage day-to-day client communications, and help ensure work is delivered on time, on budget, and aligned with client goals. In this role, you will help develop annual strategic and tactical plans, oversee project execution, and proactively identify opportunities to enhance client success. You will also support account financial management by assisting with scoping, budgeting, forecasting, and monitoring team efficiency. Over time, SAAs are expected to increase ownership of client relationships and play an integral role in driving account growth and client advocacy.

Requirements

Bachelor’s degree required
At least 1-year account management experience within the medical communications or related industry
PowerPoint design proficiency
Strong strategic and analytical background
Strong desire to learn in a fast-paced environment
Strong communication and presentation skills
Resourcefulness, tenacity, independence, energy, and self-confidence

Nice To Haves

Advanced degree (PhD, MD, or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing, or business preferred

Responsibilities

Serve as day-to-day client contact on assigned accounts, in partnership with senior account leadership
Develop a strong understanding of clients’ business goals, challenges, and strategic priorities
Help translate client vision into actionable plans and high-quality deliverables
Contribute to annual strategic and tactical plans, brand plans, and project-level planning
Build trust with clients through strong communication, responsiveness, and strategic thinking
Proactively offer ideas and recommendations to improve brand performance and client engagement
Support scoping of work, development of budgets, and ongoing management of account finances
Monitor budgets and team efficiency to ensure work is delivered within scope; help flag when requests are out of scope
Assist with forecasting planned work and resources; flag risks or changes to leadership
Identify potential growth opportunities and new business ideas and share with the account team
Partner with program management to develop project briefs and lead or support kickoff meetings
Coordinate internal teams to ensure alignment on strategy, timelines, and client expectations
Support quality of deliverables by reviewing for accuracy and readiness before client delivery, while collaborating with senior account team members on final approval
Help manage workload and prioritization to keep projects moving and self and team members billable
Participate in, and at times lead, client meetings, status calls, and planning calls with healthcare professionals
Flag team issues and provide details to support difficult conversations related to timelines, budgets, and feedback
Stay current on industry trends, scientific developments, and competitive landscapes relevant to clients
Continuously build strategic, financial, and client management skills
Act as a strong ambassador for Precision AQ internally and externally
Stay abreast of developments (eg, science, competitors, regulations) in clients’ industries
Keep honing marketing and strategy expertise to better serve clients and Precision AQ
Network and connect to grow your influence and add value
Assisting in the preparation of annual strategic/tactical plans for clients and Precision AQ
Addressing ad hoc client requests and needs
Reviewing and finalizing materials for distribution to the client or other external parties
Participating in and/or leading calls with clients or healthcare practitioners
Preparing content as necessary to fulfill client requirements
Traveling to and attending and supporting live meetings with clients and/or healthcare practitioners