Strategic Account Advisor

Elevance Health•Indianapolis, IN

10d•Hybrid

About The Position

The Strategic Account Advisor is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. The Strategic Account Advisor will also learn and become familiar with the industry and products at the local, state, and federal level, continuously updating knowledge in a rapidly changing environment. With general supervision, provides account management knowledge to Small Groups and is able ask for and accept guidance when needed from leadership and/or team members acting as a resource.

Requirements

Requires a BA/BS and a minimum of 2 years of sales experience; or any combination of education and experience which would provide an equivalent background.
Sales license and appointment required where necessary upon hire or is required to be obtained and appointed within sixty (60) days of hire.

Nice To Haves

Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
Client facing experience strongly preferred.
Insurance background preferred.
Ability to travel locally preferred.

Responsibilities

Achieves retention and growth targets through execution of sales process.
Cultivates trust-based relationships and develops comprehensive understandings of client needs and priorities.
Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
Develops business plans to address broker and client needs.
Conducts broker and/or agency education on pertinent topics.
Acts as primary customer contact.
Coordinates with internal partners to meet and exceed client expectations.
Drives opportunities for additional growth and product sales.