Storm Project Consultant

Infinity Home Services•Chadds Ford Township, PA

About The Position

As the Storm Project Consultant, you will convert leads from new clients into sales and maintain relationships with previous clients in response to storm events. Reporting directly to the Sales Manager, you will help drive revenue growth by scheduling homeowner visits, generating leads, understanding homeowners’ needs, presenting tailored solutions, and completing contracts. The role also involves collaborating with team members, coordinating with insurance adjusters and other site-inspection professionals, and providing feedback on revenue opportunities. Following company safety protocols and occasional travel to respond to storm events are part of the position. You will work as part of a collaborative, agile team focused on protecting communities from unscrupulous contractors. The company describes its environment as open and transparent, with team members working toward a shared goal. Infinity Home Services provides residential roofing and exterior remodeling services, including roofing, window, and siding installation. Its platform brings together local brands and emphasizes quality materials, installation practices, community presence, and ethical service.

Requirements

  • Ability to maintain and execute a schedule of canvassing and planned homeowner visits while coordinating with relevant sales and brand teams.
  • Ability to generate leads through cold calling, upselling, social media, partnerships, networking, neighborhood outreach, and home shows.
  • Ability to meet with homeowners, assess their needs, and inspect relevant areas of a home.
  • Ability to present solutions, explain storm-damage insurance processes, overcome objections, close sales, and complete contracts and proposal forms.
  • Ability to coordinate with insurance adjusters and engineers during site inspections; ladder assistance may be required.
  • Ability to assist customers with financing applications and payment arrangements.
  • Ability to follow company safety rules and operating procedures.
  • Ability to meet customers at nights, weekends, or holidays as required.
  • Ability to travel to emerging markets for storm events when required.
  • Ability to perform the listed physical demands, including climbing ladders and roofs and lifting and carrying up to 80 pounds.

Responsibilities

  • Maintain a schedule of canvassing and planned homeowner visits, coordinating with Brand Ambassadors, the Storm Manager, the Sales Manager, and Sales Schedulers.
  • Generate storm leads and sales opportunities through cold calling, project-manager referrals for upsells, social media, Brand Ambassador partnerships, personal networks, neighborhood contacts, and home shows; follow up as needed.
  • Allocate time to generate leads at company-sponsored home shows.
  • Contact prospective customers using information from Brand Ambassadors and the sales scheduler, and meet with homeowners to discuss their needs.
  • Listen to customers, inspect the relevant areas of their homes, and work with them to determine their needs; meet customers at nights, on weekends, or on holidays as required.
  • Present solutions and explain the insurance process for storm-damaged homes; obtain storm-form contingency contracts when applicable.
  • Meet with insurance adjusters, provide ladder assistance, and coordinate with engineers as needed for site inspections and questions about storm damage.
  • Present solutions, address objections, and close sales, including obtaining customer sign-off on G. Fedale contracts.
  • Complete contracts and proposal forms with specifications, prices, and payment terms; ensure customers understand that work must be documented and that verbal promises or expectations are not allowed.
  • Arrange collection or delivery of deposit payments and coordinate with the Billing Specialist at the Newport office.
  • Assist customers with financing applications onsite and ensure they apply and receive approval when financing is needed.
  • Provide feedback to Marketing, Production, and other departments about revenue opportunities and improvements that could help the company grow.
  • Submit information needed for commission calculations on time and work with Accounting to ensure quarterly commission documentation is submitted within the first two weeks of the following quarter.
  • Seek to improve productivity and results daily.
  • Follow company safety rules, operating procedures, practices, and guidelines.
  • Complete other tasks assigned by management.
  • Travel to emerging markets may be required to respond to storm events.

Benefits

  • Opportunities for professional growth and development tied to personal interests.
  • A transparent, supportive, and collaborative work environment.
  • The chance to make a positive impact on communities and the environment.
  • Health, dental, and vision coverage.
  • Paid time off (PTO).
  • Paid holidays.
  • Life insurance.
  • 401(k) with company match.
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