Store Training Manager - Oakley, Mi - Store #31390

Dollar General•Oakley, MI

23d•Onsite

About The Position

The Store Training Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance while helping ensure strong customer service and safe, secure store operations. The manager also oversees inventory, merchandise presentation, cash controls, store equipment, documentation, and daily opening and closing. The position requires opening the store at least twice per week and closing it at least twice per week. Regular driving in the employee’s own vehicle is required to attend meetings, visit other Dollar General stores, and make deposits. The work involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. The setting is fast-paced with moderate noise. Occasional step-ladder climbing up to six feet is also required.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Frequent walking or standing and frequent bending, stooping, and kneeling.
Ability to handle merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
Ability to lift up to 40 pounds, with occasional lifting up to 55 pounds.
Ability to occasionally climb a step ladder to heights of six feet.
High school diploma or equivalent preferred.
One year of retail management experience preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure effective daily store opening and closing; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, sales and profitability patterns, inventory turns, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise is presented according to established practices, using fixtures properly and maintaining product pricing and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and deposit locations.