Store Trainer, West NA

Nike•Cabazon, CA

4d•$87,700 - $173,300•Hybrid

About The Position

The Sr. Specialist, Stores Trainer role serves as a key business partner to NA retail store districts, responsible for driving training excellence, elevating our retail performance and enabling store teams to deliver uniquely Nike consumer experiences. This influential position delivers supported store visits that are grounded in teamwork, creating an environment of inclusion and trust. Reporting to the Sr. Manager of Stores Training, they will work closely with district and territory partners, cross functionally, as one team, with a sharp focus on our Sport Offense, supporting each other in winning, and driving impact to every athlete.

Requirements

Bachelor’s degree in business, Human Resources, Education, or a related field (or equivalent combination of education and experience).
2+ years of experience in retail training, learning & development, or store leadership.
Demonstrated ability to facilitate engaging group training and one-on-one coaching in a fast-paced retail environment.
Exceptional communication, presentation, and relationship-building skills.
Strong organizational abilities; capable of managing multiple priorities and locations across 1-3 distinct districts.
Proficiency with digital learning tools and technologies.
Passion for sports, fitness, and the Nike brand; commitment to personal and professional growth.
Willingness and ability to travel regularly between stores and districts, sometimes with short notice.
Fluency in English.
Flexible, adaptable, and positive attitude in dynamic and evolving environments.
Ability to travel domestically by airplane, car or train is required approximately 15-20% for Team offsites, conferences, large-scale training activations.
In some markets, you will be required to travel domestically by airplane, car or train with overnight stay for approximately 30–50% for store visits, based on district alignment.
Must possess a valid U.S. driver’s license.

Nice To Haves

Prior experience with athletic or lifestyle brands is a plus.
Experience with learning management systems (LMS) preferred.
Additional languages are a plus, depending on district needs.

Responsibilities

Deliver Nike’s in-store training programs.
Support Nike’s Sport Offense strategy by creating training awareness and accountability, driving action that shapes the consumer experience and elevating the performance of store teams across multiple retail store districts.
Oversee supported store visits, fostering strong relationships while implementing Nike’s innovative in-store training solutions that align with the company’s retail strategies and brand values.
Serve as a mentor, educator, and change agent within 1-3 districts, positively impacting every store team member and empowering them with the knowledge, skills, and confidence to deliver unparalleled service, drive sales, and embody the Nike mission.
Deliver training expertise for 1-3 districts, supporting 15-20 stores on average and conducting one store visit for each store location per fiscal quarter.
Collaborate with Territory and District Partners focusing on the Retail District Director fostering a partnership based on trust by transparent communication and understanding their districts challenges and goals.
Guide training recognition, accountability and coaching to the recommended stores in their districts.
Cultivate and foster strong partnership with the Retail Brand Marketing and other partners to integrate brand activations, sport moments, and seasonal product launches into training, enhancing engagement and product expertise.
Share best practices and drive training consistency across the territory through collaboration with other Sr. Specialist, Store Trainers, Territory Operations Partners and in Territory meetings.
Create awareness, accountability and drive action through a concise and actionable store-visit report that outlines the purpose of the training visit, key observations, positive training achievements, identified gaps and clear recommendations.
Facilitate in-store training to the store team that equips them with strong product knowledge, service skills, foundational operations expertise, ensuring alignment with Nike’s retail vision and performance goals.
Lead greater-scaled and targeted training sessions at the marketplace, Territory or Geo level, including capability-value drops, leadership certification, and onboarding, to address business needs, skill gaps, and compliance.
Facilitate the rollout of new programs and initiatives, ensuring smooth and consistent adoption across stores to include some Stores Development Programs.
Conduct supported store visit for at least four hours facilitating in-store training of new or existing programs to the store leadership team followed by experiential and practical application training on the sales floor or back of house.
Provide hands-on coaching, collaborative problem-solving and support as they practice new skills.
Spend a majority of your work week conducting supported store visits with time to prepare and recap each store visit.
Prepare by evaluating training performance measurements and metrics to include our retail learning management system, consumer survey and store performance data.
Submit formalized recaps to drive action, creating awareness and accountability.
Evaluate, assess, track participation and completion, and stay informed on industry trends to improve and enhance Nike’s training programs.
Communicate progress, completion and spotlight stores that demonstrate training excellence.
Model Nike’s values, culture, and commitment to diversity, equity, and inclusion, and help identify and develop future Store Trainer talent.
Manage your own travel budget and expenditures.