Store Trainer

Brookshire Grocery CompanyAlexandria, LA
Onsite

About The Position

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact. When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Requirements

  • Intermediate understanding of Company checkout policies and procedures.
  • Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
  • Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
  • Strong organizational and time management skills required.
  • Ability to motivate others and work well with a team.
  • Must be detail-oriented.
  • Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
  • Ability to learn new processes and transfer knowledge to others.
  • Ability to perform basic Microsoft Office functions.
  • Ability to maintain confidentiality regarding sensitive information.
  • Ability to effectively communicate (in written and verbal form) with customers and partners.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • High school Diploma or GED and one or more years of related experience required.
  • Health Insurance Portability and Accountability Act (HIPAA) certification required.
  • Food Handler certification required.
  • TABC/LACT/AATC certification required where applicable.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Responsibilities

  • Works in conjunction with upper management to train and develop partners.
  • Conducts retail partner on-boarding and introduces new hires to Company policies, procedures, people, and culture.
  • Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed.
  • Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on-the-job training, refresher training, etc.
  • Reports progress of partners during training periods to management.
  • Assists partners with problems concerning position specific tasks by providing suggestions to management to improve work procedures.
  • Works with front end partners to provide a friendly and customer service-oriented attitude by making on-the-spot corrections as needed.
  • Ensures the store is presentable for the customer shopping experience.
  • Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
  • Remains current on Company policies, procedures, business initiatives, and technologies.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
  • Must report any potential hazards that cannot be immediately remedied to a supervisor.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off to relax, recharge, and enjoy life.
  • 401(k) plan to help you build a solid future that the Company contributes to.
  • Exclusive employee discounts on the things you need most.
  • Scholarships and educational support to fuel your growth.
  • Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
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