Store Team Lead

Wild Fork Foods•Phoenix, AZ

20h•Onsite

About The Position

When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are met. As leadership support, you will foster collaboration within the team and bring innovative strategies to increase productivity. By thinking like customers and acting like owners, you will also provide a Personal Chef experience to all guests and train the sales leaders to do the same. We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family! Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership Competencies: Training, Salesmanship and Leadership

Requirements

Enjoy interacting and engaging with customers and team members.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, weekends and holidays.
Work with integrity as part of a team towards a shared vision while respecting the opinions of others.
Takes initiative and is able to collaborate with the SSL on the implementation of new ideas.
High school degree or GED preferred
Previous retail supervisory experience preferred
Wild Fork experience for a minimum of 6 months

Nice To Haves

SAP Order Management Systems
Microsoft Office

Responsibilities

Overseeing daily operations
Delegating tasks
Monitoring the team's performance
Ensuring store objectives are met
Fostering collaboration within the team
Bringing innovative strategies to increase productivity
Providing a Personal Chef experience to all guests
Training sales leaders to provide a Personal Chef experience
Delivering best in class customer service
Being a subject matter expert in all product categories
Conducting on-the-job training for all new joiners
Ensuring new joiners receive onboarding, on-the-job training, complete online learning, product knowledge training and understand the tools and goals of the company
Leading continuous training programs
Promoting full participation in training programs
Attending marketing and new product training calls
Ensuring all employees receive detailed information and training on upcoming campaigns, products, events, etc.
Evaluating employee performance and identifying training needs
Supervising and motivating Sales Leaders
Assisting in planning and implementing strategies to attract customers with local marketing
Coordinating daily customer service operations (e.g., sales processes, orders, inventory)
Tracking the progress of weekly, monthly, quarterly, and annual objectives
Serving as support to cover activities in the SSL's absence, checking and monitoring sales, KPIs, inventory activities, money handling, marketing campaign updates, pricing, operational tasks etc.
Monitoring and maintaining store inventory
Communicating on-hand and out-of-stock products to the team and customers
Executing other related duties as assigned