Store Support Specialist - Nevada, Wyoming, and Oregon

bp•US: Non-Office NV, NV

11d•Hybrid

About The Position

The Specialist for Retail Store will serve as the Brand Champion for all Company Programs. They will work closely with Store Marketing and Retail Services as well as Store PCMs, site GMs and DMs to ensure company policies and procedures are followed and programs driven properly. Tasks will include providing support, training, and development for the operational management staff, ensuring the culture, and working environment is conducive to optimum Team Member productivity, implementing changes to boost efficiency. They will work with the stores in an assigned region to ensure programs and pricing are in place and that each store achieves maximum sales and margin dollars. They will have the opportunity to work with company leaders to share their vision for how to grow and protect our brand and minimize losses.

Requirements

Bachelor’s Degree or equivalent combination of education and/or experience.
Five plus years of experience in retail/marketing.
Strong in Microsoft Excel/Power Point/Word.
Excellent planning and execution.
Willingness to travel and holds a valid driver’s license with acceptable driving record.
Able to lead people through a clear vision, proper training, ongoing development, and positive recognition to unleash the talent within each employee
Proficient in planning and analytical skills to create positive financial results always. (e.g. understanding the calculations on the P &L, coverage ratio, budget & expense reports, etc.)
Stays current with industry “guidelines” by bench marking competitors, reading convenience store periodicals.
Exhibits excellent verbal and written communication skills to deliver information clearly and accurately in responding to questions from groups of managers and to the public.
Must be located in Nevada, Wyoming, Oregon, Utah, California, Montana

Nice To Haves

Agility core practices
Agreements and negotiations
Analytical Thinking
Business Acumen
Business process improvement
Commercial Acumen
Communication
Conflict Management
Continuous Improvement
Continuous Learning
Creativity and Innovation
customer and competitor understanding
Customer centric thinking
Customer data knowledge
Data Analysis
Data visualization and interpretation
Decision Making
Digital Collaboration
Digital Fluency
Industry knowledge and advocacy
Integrated pricing
Leading transformation
market
Negotiation planning and preparation

Responsibilities

Serves as the brand champion and expert, ensuring brand integrity
Plans, implements, and accomplishes successful implementation of the Retail Store Monthly promotions at all stores within their region
Represents the company and provides support as needed at various trade shows and conventions
Provides feedback to Category Management team on programs and how to better complete
Provides suggestions for store flow based on expertise in the Guest flow and experience
Works in conjunction with Space Planning and DMs to properly reflow stores
Applies category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives
Monitors Team Member turnover and works with Store Management to develop retention strategies
Monitors and ensures all training is on target
Maintains contact with store managers through phone calls, emails, and virtual meetings as well as in person site visits
Is knowledgeable and active in new store system installations and programs
Supports management team to achieve targeted EBITDA, sales, margin and shrink
Monitor store inventory levels
As needed, assist the Loss Prevention Group in assignments
Performs other duties as necessary to support the objectives of division and company