About The Position

Levi Strauss & Co. is seeking a Store Supervisor to bring innovation, creativity, and spunk to their team. This role is crucial in supporting Store Management to achieve Levi’s® Store Iconic status by contributing to the successful implementation of strategies and operational excellence. The supervisor will be responsible for Stylist duties and assume responsibility for the store in the absence of a manager, relying on instructions and pre-established guidelines. The company emphasizes a commitment to innovation, creativity, and collaboration, offering a great place to grow one's career. They are looking for someone with the energy and desire to help bring fashion to the future while maintaining brand integrity, capable of driving success across diverse responsibilities.

Requirements

  • 1+ years of experience
  • High school diploma or general education degree (GED)
  • Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.
  • Leads through change
  • Provides clear direction
  • Coaches for improvement

Nice To Haves

  • Innovation
  • Creativity
  • Spunk
  • Energy and desire to help bring fashion to the future while maintaining the integrity of our brand’s past
  • Capable of driving success even with a wide range of diverse responsibilities
  • Ability to twirl flaming batons with their eyes closed, while hopping on a pogo stick, without neglecting style

Responsibilities

  • Supports Store Management in attaining Levi’s® Store Iconic status by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.
  • Responsible for Stylist duties as well assuming responsibility for the store in the absence of a manager.
  • Drives profitable sales by meeting or exceeding established sales and performance goals.
  • Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour).
  • Demonstrates excellent product knowledge and trains others to do the same.
  • Contributes to expense control by managing controllable expenses and following all loss prevention programs.
  • Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results.
  • Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
  • Identifies developmental opportunities in staff and partners with management to accomplish improvements.
  • Contributes to a positive work environment that encourages retention and talent.
  • Informs management of employee relations issues that need to be addressed.
  • Supervises store team in the absence of another member of management.
  • Performs operational procedures to support efficient store operation and drive sales.
  • Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.
  • Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures.
  • Participates in physical inventory preparation and counts.
  • Prevents loss by following established policies and procedures, educating others on the same.
  • Provides operational and loss prevention training as necessary.
  • Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
  • Makes recommendations about visual merchandising direction based on the lay out and needs of the store.
  • Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.
  • Leads merchandising team to reliably accomplish productivity goals and completion of RFID-enabled inventory management processes by operating the company tools and resources.
  • Holds merchandising team accountable to RFID-enabled inventory management processes, effectively leading the team through change, ensuring adherence to best practices, and actively coaching the team for maximum productivity.
  • Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates.
  • Models behaviors and holds self and the team accountable to the LS&CO sales standards of “Connect, Consult and Close.”
  • Participates in training associates on product knowledge to make them product experts who can effectively serve customer’s needs.

Benefits

  • Equal opportunity employer
  • Accommodations available on request for candidates taking part in all aspects of the selection process
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