Beyond Yoga Store Supervisor, Westport, CT

Levi Strauss • Westport, CT

1d • Onsite

About The Position

The Store Supervisor is accountable to the store manager for driving process adoption, opening and closing the store as a manager on duty, and supporting the resolution of customer concerns with a positive outcome. This role will efficiently manage all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. The supervisor will support the resolution of customer concerns with a positive outcome and partner with the Store Manager or Assistant Store Manager on elevated consumer issues. They will supervise and provide consistent coaching on selling culture and customer connection to ensure the highest level of service and sales. The supervisor will also oversee the store team in the absence of another member of management, assess and strategize how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour, and other measurable KPIs), and support the onboarding process for new hires. The ideal candidate can build relationships and foster a positive, diverse, and inclusive work environment. They will collaborate with the store team and Home Office partners on building connections with the local community through events, driving brand awareness and engagement. The role involves creating a compelling store experience by engaging customers and modeling the way as a visible service leader, acting as a brand ambassador that embodies and cultivates the company’s core values.

Requirements

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
• Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging
• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
• Progressive retail leadership experience and proven skills in supervising, coaching and training
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Ability to perform all essential job functions
• Able to lift up to 40 pounds
• While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear
• The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
• Must have reliable transportation
• High school diploma or GED preferred

Responsibilities

• Drive process adoption
• Open and close the store as a manager on duty
• Support resolution of customer concerns with a positive outcome
• Efficiently manage all cash handling and merchandise operations (shipment processing, floor set, markdown, and replenishment systems)
• Maintain standards
• Partner with Store Manager or ASM on elevated consumer issues
• Supervise and provide consistent coaching on selling culture and customer connection
• Supervise the store team in the absence of another member of management
• Assess and strategize how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI’s)
• Support the onboarding process for new hires
• Build relationships and foster a positive, diverse, and inclusive work environment
• Collaborate with store team and Home Office partners on building connections with the local community by way of events
• Drive brand awareness and engagement
• Create a compelling store experience by engaging customers and modeling the way as a visible service leader
• Be a brand ambassador that embodies and can cultivate the company’s core values

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount off of regular-price merchandise
• 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter
• Immediate medical, dental, and vision coverage
• Free Medical Premiums w/Live
• Paid volunteer hours & charity donation matching up to $2000/year
• 50% employee discount
• 125% match on your 401k, up to 6%
• Explore advanced opportunities at Levi's, Dockers & Beyond Yoga
• Competitive pay
• Incentive plans
• Life and disability insurance
• Health care benefits for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED