Beyond Yoga Store Supervisor, Westport, CT
About The Position
This role is accountable to the store manager for driving process adoption, opening and closing the store as a manager on duty, and supporting the resolution of customer concerns with a positive outcome. The Store Supervisor will efficiently manage all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. They will supervise and provide consistent coaching on selling culture and customer connection to ensure the highest level of service and sales. This role also involves supervising the store team in the absence of another member of management, assessing and strategizing how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI’s), and supporting the onboarding process for new hires. The ideal candidate can build relationships and foster a positive, diverse, and inclusive work environment, and collaborate with the store team and Home Office partners on building connections with the local community through events, driving brand awareness and engagement. The role requires creating a compelling store experience by engaging customers and modeling the way as a visible service leader, and acting as a brand ambassador that embodies and cultivates the company’s core values.
Requirements
- Progressive retail leadership experience
- Proven skills in supervising, coaching and training
- Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
- Ability to perform all essential job functions
- Able to lift up to 40 pounds
- While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear
- The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders
- Must have reliable transportation
- High school diploma or GED preferred
Nice To Haves
- Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
- Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging
- Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
Responsibilities
- Driving process adoption
- Opening and closing the store as a manager on duty
- Supporting resolution of customer concerns with a positive outcome
- Efficiently managing all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards
- Supervising and providing consistent coaching on selling culture and customer connection
- Supervising the store team in the absence of another member of management
- Assessing and strategizing how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI’s)
- Supporting the onboarding process for new hires
- Building relationships and fostering a positive, diverse, and inclusive work environment
- Collaborating with store team and Home Office partners on building connections with the local community by way of events, drive brand awareness and engagement
- Creating a compelling store experience by engaging customers and modeling the way as a visible service leader
- Acting as a brand ambassador that embodies and can cultivate the company’s core values
Benefits
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations
- Product discount off of regular-price merchandise
- 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
- Immediate medical, dental, and vision coverage.
- Free Medical Premiums w/Live.
- Paid volunteer hours & charity donation matching up to $2000/year.
- 50% employee discount.
- 125% match on your 401k, up to 6%.
- Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
- Competitive pay
- Incentive plans
- Life and disability insurance
- Health care benefits for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
