Store Shift Manager - Plum Market

Plum Market•Ann Arbor, MI

2h•Onsite

About The Position

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry, dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team! The Shift Leader is responsible for actively supporting the Store Operations Team in all areas of business operations. They are responsible for effectively opening the store and/or effectively closing the store. The Shift Leader must emphasize and model Plum Market’s Guest Service standards. They will observe and enforce quality in execution in each department, adherence to Plum Market policies and monitor all compliance requirements.

Requirements

Ability to manage multiple Teams and Departments simultaneously.
Ability to coach Team Members to order enough product to keep the department fully stocked without overstocking.
Ability to work a variety of shifts including nights, weekends and holidays.
Excellent verbal and written communication skills.
Proficiency in Microsoft Suite.
Ability to stand and walk for up to 4 hours without a break.
Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.
Model and provide exceptional Guest Service.
Organized, detail-oriented, comfortable with hard deadlines, and wish to continuously learn and grow capabilities.
Eager to collaborate with Store Operations, the VP and Support Group, and the other Team Leaders.
Value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.
Innovative and have the courage to pursue new ideas.
Love a challenge and the satisfaction that comes from meeting it.
Inspire people to want to be their best selves.

Responsibilities

Actively support the Store Operations Team in all areas of business operations.
Effectively open the store and/or effectively close the store.
Emphasize and model Plum Market’s Guest Service standards.
Observe and enforce quality in execution in each department.
Ensure adherence to Plum Market policies.
Monitor all compliance requirements.
Give exceptional Service to our Guests.
Lead Team Members in the store.
Communicate effectively with Guests, Team Members, Store Leadership and Director Group.
Adhere to all Plum Market policies and standard operating procedures.