Assistant Store Manager - Plum Market

Plum Market • Ann Arbor, MI

4h • Onsite

About The Position

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry, dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to its customers. The company prioritizes creating a welcoming environment that supports both customers and team members, fostering an inclusive and thriving culture. The Assistant Store Team Leader (ASTL) supports the Store Team Leader in all aspects of store operations, with a dual emphasis on financial management and training development. This role ensures administrative excellence by overseeing payroll, budgeting, and fiscal responsibilities, and fosters a culture of continuous learning for all Team Members. The ASTL champions Plum Market’s Guest Service standards, enforces quality and compliance in every department, and partners with leadership to maintain policies and procedures.

Requirements

• Proven ability to manage multiple projects simultaneously; highly detail-oriented and capable of multitasking.
• A positive attitude, strong leadership background, and a collaborative mindset.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Flexibility to work a variety of shifts.
• Ability to stand and walk for up to 4 hours without a break—working on the floor alongside Team Members.
• Physical capability to bend, stoop, climb ladders.
• Ability to lift up to 50 lbs unassisted.
• Ability to push/pull carts weighing up to 100 lbs. unassisted.
• Successful leadership experience.
• Ability to model and coach exceptional Guest Service standards.
• Ability to hire positive, motivated Team Members and develop them through targeted training.
• Proficiency in balancing payroll and budgeting objectives.
• Ability to guide Team Members to achieve their potential.
• Commitment to fostering an inclusive environment where every Team Member feels welcomed and heard.
• Innovative and courageous approach, unafraid to pursue new ideas.
• Ability to make an impact by taking bold actions.
• Enjoys challenges and takes satisfaction in overcoming them.
• Ability to inspire others to be their best selves.
• Passion for natural, organic, and specialty products.

Responsibilities

• Support the Store Team Leader in meeting or exceeding payroll and margin goals; monitor labor costs and assist with budgeting.
• Approve Team Member schedules and ensure adherence to the store’s payroll budget.
• Oversee administrative tasks such as payroll processing, invoicing, and expense tracking.
• Communicate financial targets and performance metrics to Store Leadership and the Director Group.
• Lead the store’s training culture—from hiring through ongoing development—ensuring every Team Member receives effective onboarding and continuous coaching.
• Partner with department leads to identify skill gaps and create targeted training programs.
• Teach and coach Team Members on operational procedures, service standards, and compliance expectations.
• Track training progress, evaluate outcomes, and recommend improvements to the Store Team Leader.
• Identify hiring needs, conduct interviews, and recruit positive, motivated Team Members.
• Model and reinforce Plum Market’s values, policies, and standard operating procedures.
• Hold Team Members accountable through consistent feedback, performance check-ins, and corrective coaching.
• Provide exceptional service to our Team Members and Guests; serve as a role model for behavior on and off the sales floor.
• Observe and enforce quality standards across all departments, ensuring compliance with health, safety, and company policies.
• Collaborate with Store Leadership to address operational challenges, resolve guest concerns, and maintain a welcoming store environment.
• Communicate effectively with Guests, Team Members, Store Leadership, and the Director Group—sharing updates, best practices, and performance feedback.
• Partner with cross-functional teams (e.g., HR, Finance, and Training) to implement store-wide initiatives.
• Serve as a liaison between the store and Plum Market’s corporate leadership to align on goals, policies, and guest-service strategies.

Benefits

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Grow Your Passion – Learn about great food while advancing your skills and knowledge.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees