Store Shift Lead

Sapp Bros., Inc.•Sidney, NE

10d•Onsite

About The Position

We’re looking for a Store Shift Lead who enjoys leading teams, solving problems, and creating a great experience for every guest. At Sapp Bros., you’ll find the stability of a growing company, opportunities to advance, and leadership that values your contribution to our customers and community. As a Shift Lead, you’ll oversee a team of associates, ensure smooth operations across all departments during your shift, and deliver outstanding service. This role offers the chance to develop your leadership skills in a fast-paced, people-focused environment.

Requirements

1+ years of experience in a leadership or supervisory role (retail, restaurant, or similar preferred)
Strong customer service skills with a focus on guest satisfaction
Leadership and communication skills that motivate a team
Ability to work efficiently and make decisions under pressure
Excellent multitasking skills and attention to detail
Flexibility to work various shifts, including nights, weekends, and holidays

Responsibilities

Greet guests and ensure a positive experience
Lead, coach, and support team members throughout the shift
Operate the point-of-sale register and manage daily store operations
Plan and create engaging merchandise displays
Restock shelves, deli bar, coolers, and freezers
Maintain a clean and safe environment, including trash removal and restroom cleaning
Handle customer concerns and ensure 5-star service
Assist with inventory, staff scheduling, and shift coverage
Oversee janitorial and maintenance teams to meet cleanliness and safety standards