Security Guard

Goodwill SOLAC•Long Beach, CA

140d

About The Position

The Store Security Guard works under the direct supervision of the Asset Protection Lead and the Compliance, Risk & Safety Manager, and under the guidance of the Corporate Compliance Vice President. The role safeguards Goodwill property and equipment and provides security services to Goodwill employees and service participants. The guard monitors people entering and exiting the assigned store, maintains order on the premises, and periodically patrols the facility and surrounding areas. The guard monitors the premises and parking lots, responds to security and safety concerns, documents incidents, and helps ensure CCTV systems are operational. The position involves responding to emergency and alarm calls on a 24/7 basis, using company communication devices, and working with minimal supervision. The schedule is provided upon hire and may change. Other duties may be assigned.

Requirements

High school diploma or equivalent.
One year of security experience.
Ability to work alone or as part of a team and with all levels of management.
Advanced verbal and written communication skills.
Valid guard card.
Basic understanding of computers and how they operate.
Ability to solve problems as they arise and react appropriately in stressful situations.
Extensive knowledge of current laws relating to security issues affecting the employer, employees, service participants, customers, contractors, and others who interact or do business with the organization.
Excellent interpersonal and communication skills for interacting with management, employees, service participants, security agencies, and the general public.
Valid California driver’s license, liability insurance, and a DMV printout acceptable to Goodwill’s insurance company.
Reliable transportation, with documentation required upon hire.

Nice To Haves

Bilingual ability is preferred.
Awareness of unusual behavior and changes in the facility or surrounding area.
Ability to write and share thorough reports of time on the clock.
Motivation to work independently without constant monitoring or supervision.
Honesty and trustworthiness.

Responsibilities

Patrol and monitor Company premises regularly to discourage criminal activity and help keep people and property safe and secure.
Evict trespassers and violators in accordance with Goodwill Solac policies and procedures and legal protocols, and defer to relevant authorities when needed.
Provide security services to Goodwill employees and service participants.
Patrol the facility and parking lots for unusual activities.
Report, document, and handle safety and security incidents or concerns, escalating them to the Asset Protection Lead and the Compliance, Risk & Safety Manager.
Identify physical security concerns and take appropriate action on the spot.
Ensure company CCTV systems are operational daily.
Use provided communication devices, such as a company work phone and email, clearly and concisely.
Respond to emergency calls and alarm activations on a 24/7 basis.
Work with minimum supervision.
Perform additional duties as assigned.