Store Sales Supervisor / Keyholder

Connecticut Fine Wine & Spirits • Woodbridge, NJ

4d

About The Position

The Store Sales Supervisor supports the management team in growing the company brand, running store operations, and building a sales and service culture. The role helps deliver best-in-class customer service and a distinctive shopping experience. Internally, the position is referred to as Supervisor and reports to the store management team. The Supervisor also serves as a team member, supporting service, merchandising, and front-end operations while driving sales and key performance metrics. The position requires a flexible schedule, including evenings and weekends, and involves physical store work such as standing, lifting, and handling merchandise.

Requirements

• High school diploma or equivalent preferred.
• 1–3 years of experience, including at least 1 year of proven supervisory experience in a retail setting.
• Strong interpersonal skills and a team-player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be at least 21 years of age.
• Ability to walk, bend repeatedly, and remain on feet for 8–10 hours per day.
• Ability to safely lift, load, and handle cases and pallets; climb ladders; and lift 50 pounds overhead repeatedly.
• May be exposed to outdoor weather conditions throughout the workday.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Support store operations and the management team in growing the company brand.
• Support service team, merchandising, and front-end operations; drive sales and key performance metrics.
• Deliver outstanding customer service, lead by example, foster a welcoming and knowledgeable store atmosphere, and resolve customer issues.
• Supervise team members and support their training and ongoing development in product knowledge and sales skills.
• Ensure adherence to laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
• Maintain store safety and cleanliness standards.
• Perform other duties as assigned.

Benefits

• Paid time off (PTO)
• Store discounts
• Medical, prescription, dental, and vision plans
• 401(k)
• Health savings account (HSA)
• Flexible spending account (FSA)
• Pre-tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development and product training
• Consumer classes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED