Store Sales Manager- Sales (Bilingual)
About The Position
Mattress Firm is seeking a Store Sales Manager to lead their vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. This role also leads selling programs and drives related KPI results, supporting the omni-channel experience. The Store Manager ensures teams prioritize the customer and create a compelling and engaging environment for team members. As an effective coach, this individual develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. This is not a typical retail job, offering the chance to achieve financial dreams with uncapped commissions and a 401(k) match.
Requirements
- Legal authorization to work in the United States without the need for sponsorship.
- Proof of eligibility to work in the United States.
- Ability to stand or sit for 8+ hours at a time.
- Ability to lift, push, or pull 50+ pounds.
Nice To Haves
- Bilingual
Responsibilities
- Lead Mattress Firm's vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.
- Lead selling programs and drive related KPI results in multiple store units and support the omni-channel experience.
- Ensure teams always put the customer at the center and create a compelling and engaging environment for MFRM team members.
- Develop associates' skills and performance through effective coaching, fostering a collaborative and motivated team.
- Conduct one-on-one meetings to understand team motivations and aspirations.
- Develop a comprehensive team "bio book" that grows with the team.
- Conduct 30-60-90-day check-ins with new team members.
- Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
- Ensure company policies, including appearance and functionality standards, and state regulations are followed.
- Provide professional communication and representation of the Company brand in all internal and external interactions.
- Follow Company procedures for product transfers to ensure proper documentation of inventory.
- Plan strategically.
- Analyze company-provided reporting to determine appropriate staffing levels for store locations.
- Partner with leadership to make staffing level changes.
- Provide technical and product knowledge information to associates and customers, serving as a subject matter expert.
- Analyze company-provided reporting and identify skill gaps to address through coaching.
- Achieve or exceed individual store financial targets through effective execution and customer service.
- Ensure store execution of product merchandising, marketing, and POP standards.
- Partner with marketing to plan, implement, and monitor assigned store’s social media strategy.
- Ensure timely opening and closing procedures.
- Manage stock inventory levels for assigned store.
- Review merchandise flow for assigned store, ensuring accurate stock.
- Follow all Company procedures on cash handling, including acceptance of payment and deposit processes.
- Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
- Execute company initiatives and any other activities requested by the supervisor.
- Maintain awareness of competition, advertisements, and services offered, and develop strategies to counter.
- Conduct store-level inventory process and research any discrepancies.
- Partner with leadership and corporate partners as needed.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
