Bilingual Store Manager
ACE Cash Express•Tucson, AZ
•Onsite
About The Position
The Store Manager serves as the face of ACE Cash Express to our customers. On top of providing customer service and facilitating sales, you will also build professional relationships with customers, and gain in-depth knowledge of our lending (where applicable), check cashing and card services. Bilingual – Spanish Preferred.
Requirements
- High school diploma or equivalent is required.
- Proficiency in Spanish is welcomed in most of our markets.
Nice To Haves
- Two or more years of retail experience.
- Bilingual – Spanish Preferred.
Responsibilities
- Understanding customers’ unique needs and recommending appropriate ACE products and services.
- Supporting Sales Associates and guiding them toward success in their roles.
- Prioritizing active listening, clear communication, and empathy in all customer interactions.
- Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail.
- Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
- Actively promote all ACE financial services through cross-selling and marketing strategies, including marketing in the community.
- Train and support store employees in product knowledge.
Benefits
- medical coverage
- dental coverage
- vision coverage
- paid time off
- paid holidays
- Sundays off
- flexible schedules
- tuition reimbursement
- short-term disability
- long-term disability
- basic life and AD&D for full-time associates
- 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
