Store Sales Manager- Sales

Mattress Firm • Asheville, NC

1d • $85,000 - $101,000 • Onsite

About The Position

Mattress Firm is seeking a Store Sales Manager to lead their vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. This role also involves leading selling programs, driving related KPI results, and supporting the omni-channel experience. The Store Manager ensures teams prioritize the customer and create a compelling and engaging environment for team members. As an effective coach, this individual develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. This position offers excellent career growth opportunities, on-the-job training, and development programs. The company is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Ability to stand or sit for 8+ hours at a time.
• Ability to lift, push, or pull 50+ pounds.

Nice To Haves

• Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system.

Responsibilities

• Lead Mattress Firm's vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.
• Lead selling programs and drive related KPI results in multiple store units and support the omni-channel experience.
• Ensure teams always put the customer at the center and create a compelling and engaging environment for MFRM team members.
• Develop associates' skills and performance through effective coaching, fostering a collaborative and motivated team.
• Conduct one-on-one meetings to understand team motivations and aspirations.
• Develop a comprehensive team "bio book" that grows with the team.
• Conduct 30-60-90-day check-ins with new team members.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Maintain professional communication and representation of Company brand in all internal and external interactions.
• Follow Company procedures for product transfers to ensure proper documentation of inventory.
• Plan strategically.
• Analyze company-provided reporting to determine appropriate staffing levels for store location.
• Partner with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serving as a subject matter expert.
• Analyze company-provided reporting and identify skill gaps to address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Execute company initiatives and any other activities requested by the supervisor.
• Maintain awareness of competition, advertisements, and services offered, and develop strategies to counter.
• Conduct store-level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed