Store Sales Manager- Sales

Mattress Firm • Kannapolis, NC

12h • Onsite

About The Position

Mattress Firm is seeking a Store Sales Manager to lead their vision and achieve sales performance goals. This role involves holding associates accountable for in-store merchandising, leading selling programs, and driving KPI results across multiple store units. The Store Manager will support the omni-channel experience, ensuring teams prioritize the customer and create an engaging environment. As a coach, they will develop associates' skills and performance, fostering a collaborative and motivated team dedicated to success. This is not a typical retail job, offering the chance to achieve financial dreams with uncapped commissions and a 401(k) match.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to stand or sit for 8+ hours at a time.
• Lift, push or pull 50+ pounds.

Nice To Haves

• Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system.

Responsibilities

• Lead Mattress Firm's vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.
• Lead selling programs and drive related KPI results in multiple store units and support the omni-channel experience.
• Ensure teams always put the customer at the center and create a compelling and engaging environment for MFRM team members.
• Develop associates' skills and performance as an effective coach, fostering a collaborative and motivated team dedicated to achieving success.
• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Provide professional communication and representation of Company brand in all internal and external interactions.
• Follow Company procedures for product transfers to ensure proper documentation of inventory.
• Plan strategically.
• Analyze company provided reporting to determine appropriate staffing levels for store location.
• Partner with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serve as subject matter expert.
• Analyze company provided reporting and identify skill gaps to address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing and POP standards.
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Execute company initiatives and any other activities requested by the supervisor.
• Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
• Conduct store level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed