Store Sales Manager #376 - Harrisburg, PA

Academy Sports + Outdoors•Harrisburg, PA

About The Position

The Store Sales Manager leads the day-to-day performance of a high-volume Academy Sports + Outdoors retail store, shaping the customer experience and overseeing both Hardlines and Softlines. The role turns business goals into priorities that drive sales, merchandising excellence, and consistent operations across departments. Through hands-on leadership on the sales floor, the manager sets standards for service, execution, and team engagement. The manager coaches, develops, and inspires leaders and team members through training, feedback, and accountability. They use sales metrics, labor plans, and inventory insights to improve productivity and profitability while maintaining in-stock and visual standards. The role balances people leadership with operational execution and ensures policies, safety standards, and regulatory requirements are upheld. The Store Sales Manager works closely with the Store Director, fellow store leaders, Team Leads, department leaders, and corporate and field partners to align priorities, solve problems, and deliver a strong store experience. The position is full-time and averages 45–50 hours per week during peak times, with schedules that may include evenings, weekends, and holidays based on business needs.

Requirements

Minimum of 3 years of relevant leadership or management experience.
Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
Strong customer-service mindset, communication skills, and problem-solving skills.
Business acumen, including understanding of sales performance, labor planning, and profitability.
Ability to interpret reports and use metrics to inform decisions and priorities.
Working knowledge of inventory systems, payroll processes, and Microsoft Office applications.
Sound judgment and decision-making skills in fast-paced, high-traffic environments.
Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
Ability to manage and audit firearm sales and comply with federal and state requirements, including ATF Form 4473 and background-check verification.
Team-first attitude and willingness to step in wherever needed.
Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
Ability to remain on one's feet and move throughout the store for extended periods.
Ability to walk, bend, reach, pull, carry, and lift items weighing up to 50 pounds.
Capacity to complete repetitive tasks such as scanning, stocking, and folding merchandise.
Comfort using ladders or step stools to access merchandise.
Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
Acceptable hearing and vision to perform job duties.
Ability to adhere to company policies and professional standards.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Lead the day-to-day performance of a high-volume retail store.
Oversee Hardlines and Softlines, translating business goals into priorities for sales, merchandising, and operational consistency.
Set standards for customer service, execution, and team engagement through hands-on sales-floor leadership.
Coach, develop, and inspire leaders and team members through training, feedback, and accountability.
Use sales metrics, labor plans, and inventory insights to improve productivity and profitability.
Maintain strong in-stock and visual standards.
Uphold company policies, safety standards, and regulatory requirements.
Align priorities and share insights with the Store Director and fellow store leaders.
Partner with Team Leads and department leaders to set expectations and solve problems.
Collaborate with corporate and field partners through store walks, reporting, and execution of company initiatives.
Manage and audit firearm sales, ensuring transactions meet federal and state requirements, including accurate completion of ATF Form 4473, background-check verification, and final approval.