Career Day in Glendale, AZ!

Community Choice Financial Family of Brands•Glendale, AZ

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for store operations opportunities at its Glendale, Arizona Career Day. Store Operations team members work on the front line to provide customer service and help customers access the company’s financial solutions. Candidates are invited to meet one-on-one with a hiring manager to learn about available roles and apply through the company careers website. The posting describes general store operations duties; specific essential functions vary by position. The role includes serving customers, processing financial transactions, supporting customer accounts and payments, participating in community and marketing events, maintaining the store, and following company procedures and security protocols. In-store positions are in person only. The position requires frequent standing and movement, and the ability to move or transport items weighing up to 25 pounds.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary, standing up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services to customers.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training, follow company policies and procedures, and observe office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement into opportunities across the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance choices, all including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing with tenure.