Career Day in Jackson, TN!

Community Choice Financial Family of Brands•Jackson, TN

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for opportunities on its Store Operations team. Store Operations team members are on the front line of the business, helping customers access financial solutions and providing a strong customer experience. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day event at TitleMax of Jackson, TN #2, held every Friday in November from 9:30 AM to 5:30 PM. The role involves connecting with customers, processing financial transactions, explaining services, supporting account management and collections, participating in community activities, maintaining the store, and following company safety and compliance procedures. Specific essential functions may vary by position; candidates are directed to individual job listings for further details. The company offers paid on-the-job training, professional development and cross-brand training, leadership development, career advancement, educational reimbursement, and a range of benefits. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and the ability to enter data accurately.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
Successful completion of a background check, conducted and considered in accordance with applicable law.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and promote brand loyalty.
Help customers access the company's financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services suited to customers' needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing activities.
Help maintain the store's appearance and cleanliness.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and help foster a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement to opportunities across the company's brands.
Key Holder Program to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off that starts at 12 days in the first year and grows over time.