Career Day in Pasadena, TX!

Community Choice Financial Family of Brands•Pasadena, TX

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for Store Operations roles at a career event in Pasadena, Texas. Store Operations team members are on the front line of the business, helping customers access financial solutions and providing a strong customer experience. The role involves customer service, accurate processing of financial transactions, helping customers manage accounts and payments, participating in community and marketing events, maintaining the store, and following company policies and security protocols. Specific essential functions may vary by position; consult individual job listings for details.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and support brand loyalty.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement among the company’s brands.
Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program offering mental health resources and life coaching for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing over time.