STORE/NIGHT LEAD CLERK

The Kroger Co.•Pagosa Springs, CO

About The Position

The Store/Night Lead Clerk directs and supervises department functions, duties, and activities while supporting day-to-day Grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to deliver excellent service in line with the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Grocery experience.
Retail experience.

Responsibilities

Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop adequate schedules to manage customer volume throughout operating hours.
Train and develop associates in their jobs and participate in performance appraisals.
Follow local, state, and federal laws and company guidelines.
Maintain knowledge of department products, answer customer questions, and make product suggestions.
Offer product samples and inform customers about grocery specials.
Develop and implement a department business plan and execute sales promotions with store management.
Prepare seasonal critiques for the sales and merchandising supervisor and implement the department’s promotional plan.
Stay current on present, future, seasonal, and special advertisements.
Monitor and control department expenses; assist store management with budgets and profit-and-loss reviews and take appropriate action on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule price changes and update shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Train department associates on inventory, stocking, and Computer Assisted Ordering.
Follow food safety regulations and guidelines; ensure case and cooler temperatures and logs are maintained.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of repairs.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.