Store Manager In Suwanee Ga

Dollar General•Suwanee, GA
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruiting, training, performance, and compliance, as well as store operations, inventory, merchandise presentation, customer service, security, cash controls, and documentation. The manager helps maintain a properly staffed, clean, organized, safe, and secure store. They personally open the store at least twice per week and close it at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting, along with occasional ladder use and driving to make bank deposits or attend meetings and visit other stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations regarding employee pay and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure adequate staffing and effective store opening and closing; personally open at least twice weekly and close at least twice weekly.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, signage, and proper use of fixtures according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has necessary tools and equipment.
  • Ensure employee compliance with company policies and procedures and complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally drive to management meetings or other Dollar General stores.
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