Store Manager In Jonesboro Ga

Dollar General•Jonesboro, GA

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance, and compliance with labor laws and company policies. The Store Manager also ensures effective daily store opening and closing, inventory and merchandise management, financial integrity, customer service, store safety and security, and completion of required paperwork and documentation. The position requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It includes regular driving or providing personal transportation for bank deposits and occasional trips to management meetings or other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • Ability to recruit, hire, and train qualified applicants and support ongoing staff development.
  • Ability to ensure compliance with federal labor laws and company policies and procedures.
  • Frequent walking, standing, bending, stooping, and kneeling.
  • Frequent handling of merchandise and equipment, including a hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.
  • Regularly drive or provide personal transportation for bank deposits and occasionally travel to management meetings and other stores.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with federal and state labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend termination when appropriate.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed each day; personally open the store at least twice a week and personally close it at least twice a week.
  • Review operating statements to identify business trends, sales and profitability, expense control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise is presented according to established practices, with proper fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores.
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