Store Manager, HOKA

Deckers Brands•Boston, MA

7d•$97,000•Onsite

About The Position

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. Our Store Managers are integral to the success of our company. As a Store Manager, it’s your job to develop and motivate effective teams that engage our customers and strengthen business results. In this role, you develop and lead a high-performing team that aligns with the company’s values and regularly share our vision and mission with your team and customers. You take ownership of your team and work to create a culture of trust and accountability. As a manager of people, you continuously build your team through recruiting, training, development, and coaching. You maintain high training standards that facilitate your team to deliver personalized shopping experiences and promote brand loyalty. While you approach all operational and training programs with excellent organizational skills, you also know how to be agile and adapt to business needs in order to increase sales and deliver revenue goals. As a Store Manager, you are responsible for the store’s inventory, cash, and labor. Additionally, it’s your job to execute visual merchandising directions and maintain store standards that promote brand image. As a leader of people, you continuously motivate and develop your team members to meet the short and long-term needs of the business. Further, you understand that the needs of the business extend beyond the store’s four walls, which requires that you maintain awareness of industry trends and local competitors in order to meet and anticipate customer demands.

Requirements

Four (4) years minimum retail store management experience.
Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team and customers.
Excellent leadership skills and experience managing people in a customer-facing environment.
Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size.
Excellent organizational skills and ability to coordinate, people, resources, and services in order to address business goals and needs.
Problem-solving skills and ability to work through challenges.
Ability to be agile to meet the needs of the business, especially during our busiest time of the year.
Flexibility of schedule and hours to meet the needs of the business.
Flexibility to travel to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Nice To Haves

Bachelor’s Degree or equivalent experience required.

Responsibilities

Develop and motivate effective teams that engage customers and strengthen business results.
Develop and lead a high-performing team that aligns with company values.
Share the company's vision and mission with the team and customers.
Take ownership of the team and create a culture of trust and accountability.
Continuously build the team through recruiting, training, development, and coaching.
Maintain high training standards to facilitate personalized shopping experiences and promote brand loyalty.
Adapt to business needs to increase sales and deliver revenue goals.
Manage the store's inventory, cash, and labor.
Execute visual merchandising directions and maintain store standards.
Motivate and develop team members to meet business needs.
Maintain awareness of industry trends and local competitors.
Meet and exceed budgeted sales and revenue goals.
Monitor expenses.
Develop store strategies to enhance customer satisfaction, expand traffic, and optimize profitability.
Cultivate awareness of the market, including industry trends, clienteling, and community outreach.
Implement store administration and operations, including compliance with policies and procedures.
Manage inventory and partner with corporate stakeholders.
Maintain a network for recruiting candidates for the store team.