STORE MANAGER in Gastonia North Carolina

Dollar General•Gastonia, NC

21h•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance while maintaining appropriate store staffing and ensuring the store opens and closes effectively. The manager is also responsible for sales and expense oversight, inventory management, merchandise presentation, cash and security controls, customer service, store cleanliness, and completion of required paperwork.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Organization skills and attention to detail.
Ability to solve problems and handle varied situations with limited standardization.
High school diploma or equivalent strongly preferred.
Regularly provide or use personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

One year of management experience in a retail environment is preferred.
Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice per week each.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment, with necessary tools available to employees.
Ensure employees follow company policies and procedures and complete required paperwork and documentation by applicable deadlines.
Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.