Store Manager- Landscape Supply, Hardscapes & Nursery

OUTDOOR LIVING SUPPLY LLC•Rome, GA

25d•$75,000 - $90,000•Onsite

About The Position

Outdoor Living Supply (OLS) is a leading wholesale distributor of outdoor living products, serving professional contractors, dealers, and customers through a growing network of locations across the United States. We are seeking a motivated, hands-on Store Manager to lead our Willow Creek Landscape Supply location in Rome, GA. This is an opportunity for an experienced leader who understands the hardscape, nursery, contractor, and retail industries and enjoys building high-performing teams, developing customer and contractor relationships, driving sales, improving operational performance, and delivering an exceptional customer experience. As the Store Manager, you will be responsible for the overall success of the business, including leading the team, executing company strategy, managing financial performance, expanding contractor and retail relationships, driving sales, improving operational performance, and delivering an exceptional customer experience. If you're energized by coaching people, solving problems, and growing a multifaceted landscape business, we'd love to hear from you.

Requirements

Associate's or Bachelor's degree in Business or a related field preferred, or equivalent industry experience.
1+ years of Store Manager, Branch Manager, or Assistant Store Manager experience in a retail, wholesale, or distribution environment.
Proven ability to recruit, develop, coach, and motivate high-performing teams.
Strong leadership, communication, and interpersonal skills with the ability to influence cross-functional partners.
Demonstrated success managing multiple priorities while delivering operational and financial results.
Experience analyzing business metrics and implementing action plans to improve performance.
Strong understanding of customer service, sales, inventory management, and operational best practices.
Experience managing budgets, expenses, and profitability.
Proficiency with NetSuite or other ERP systems and Microsoft Office applications.
Resourceful, proactive problem-solver with a hands-on leadership style.

Nice To Haves

Experience in landscape supply, building materials, hardscapes, masonry, construction, wholesale distribution, or a related industry.
Experience developing contractor, commercial, or B2B customer relationships.
Knowledge of merchandising, inventory optimization, transportation, and warehouse operations.
Forklift or Powered Industrial Truck (PIT) certification, or willingness to obtain certification.

Responsibilities

Lead all aspects of daily store operations, including hardscape sales, nursery operations, contractor services, retail customer service, transportation, inventory, warehouse operations, safety, merchandising, and workforce management.
Oversee and grow the hardscapes and nursery businesses by maintaining appropriate product assortments, monitoring inventory levels, improving merchandising, and responding to seasonal and market demands.
Develop and maintain strong relationships with landscape contractors, builders, designers, dealers, homeowners, and retail customers throughout the Rome and surrounding markets.
Drive contractor and commercial sales by identifying new business opportunities, developing customer accounts, following up on quotes and projects, and increasing customer loyalty and market share.
Deliver an exceptional retail customer experience by ensuring customers receive knowledgeable product guidance, responsive service, and effective solutions for their outdoor living and landscaping projects.
Drive store sales, gross margin, profitability, and customer satisfaction while meeting or exceeding company goals.
Build, coach, develop, and inspire a high-performing team through effective hiring, onboarding, training, performance management, and employee development.
Foster a culture of accountability, teamwork, engagement, and continuous improvement aligned with OLS’s FORTITUDE values.
Analyze store financials, operational metrics, inventory performance, product mix, pricing, contractor activity, and nursery performance to identify trends and implement improvement strategies.
Partner with Regional Leadership and Corporate teams on budgeting, merchandising, staffing, pricing, marketing, and operational initiatives that improve business performance.
Support local marketing initiatives, contractor outreach, trade shows, community events, and promotional opportunities that strengthen the Willow Creek Landscape Supply brand.
Maintain a clean, organized, and customer-focused store, nursery, warehouse, and yard environment.
Ensure compliance with company policies, Standard Operating Procedures, safety programs, and operational standards.
Travel periodically for meetings, training, or to support neighboring store locations.