Store Manager - Bench
About The Position
The Store Manager manages overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce, while leading associates who serve customers. The role drives positive customer experiences, sales, and margin performance and works with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute Lowe’s business strategy. The Store Manager builds and supports a store culture aligned with Lowe’s mission and behaviors, where employees are engaged and inspired. The position requires maintaining a strategic view of store talent needs; recruiting and developing talent; executing sales and service strategies; analyzing relevant data to inform store-specific strategies; championing customer service; proactively addressing store needs; and serving as a Lowe’s brand ambassador in the community. The role does not require regular travel, though occasional travel may be needed for meetings, training, or support of neighboring stores.
Requirements
- Bachelor’s degree and 3 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million, or 5 years of such leadership experience.
- 5 years of experience working in a fast-paced, cross-functional work environment.
- Experience building and maintaining cross-functional relationships in a matrixed environment.
- Experience building partnerships within the community.
- Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
- Strong working knowledge of Microsoft Office Suite.
- Availability for morning, afternoon, and evening shifts any day of the week.
- Physical ability to perform tasks involving prolonged standing, sitting, and other activities required for the job.
- Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
- If required by the state or local municipality, hold a salesperson license or pass the required licensing exam within 60 days of starting employment.
Nice To Haves
- Bachelor’s degree in business administration, marketing, or a related field.
- Experience managing in the big-box home improvement retail industry.
Responsibilities
- Ensure associates provide friendly, professional, and timely customer service.
- Monitor store performance, profitability, and execution of store plans and programs.
- Implement strategic asset protection plans to improve safety and security outcomes.
- Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
- Work with cross-functional HR, Asset Protection, and Operations partners at District, Region, and Corporate levels to execute business strategy.
- Build and support a store culture aligned with Lowe’s mission and behaviors.
- Maintain a strategic view of store talent needs; recruit and develop talent.
- Drive execution of sales and service strategies.
- Analyze relevant data to inform store-specific strategies.
- Champion customer service and proactively address store needs.
- Represent Lowe’s as a brand ambassador in the community.
- Travel occasionally to meetings, training, or to support neighboring stores, as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
