7 Leaves Cafe Store Manager - San Diego

7 Leaves Cafe • San Diego, CA

1d • Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop chain that emphasizes connection, culture, and craft. Since 2011, it has expanded to over 40 locations. The company's mission is to enrich the human experience through well-crafted beverages and a welcoming environment. This role offers an opportunity for individuals to lead authentically, grow quickly, and be part of a meaningful venture. The company is currently expanding into new regions, enhancing guest experiences, and serving a growing customer base. As a Store Manager, you will shape the store's culture, develop future leaders, and influence the guest experience. Your leadership will uphold the company's Core Values while driving the brand forward.

Requirements

• At least 1 year of customer service or retail management experience.
• Must be able to work at any location in the assigned district or county.
• Excellent communication, problem-solving, interpersonal, and organizational skills.
• Strong leadership skills and ability to coach and develop team members.
• Strong team well-being and sales-focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure established service levels are achieved.
• Possess the ability to deliver constructive feedback and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Responsibilities

• Create an enjoyable and welcoming experience for every customer.
• Manage store operations, staffing, customer satisfaction, product quality, financial performance, and team development.
• Increase profitability through effective staffing and operations.
• Regularly review store environment and key business indicators to identify obstacles, concerns, and opportunities for improvement.
• Create action plans to drive success for identified challenges.
• Nurture and coach team members for personal and professional growth.
• Set and monitor team members' personal goals and hold them accountable.
• Maintain a "customer comes first" attitude.
• Provide team members with training and guidance to maintain 7 Leaves Cafe standards.
• Drive sales and increase efficiency.
• Provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
• Collaborate with District Managers to make effective decisions and achieve business growth.
• Perform other duties as assigned.

Benefits

• Team Member Discounts
• Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees