About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee performance, inventory, merchandising, customer service, cash controls, safety, and required documentation. The manager ensures the store is appropriately staffed and opened and closed each day, opening at least twice and closing at least twice per week. The position requires regular driving of the employee’s own vehicle to meetings, other Dollar General stores, and deposits. The work environment is fast-paced with a moderate noise level and may involve exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • Ability to regularly drive a personal vehicle to meetings, other stores, and to make deposits.
  • Ability to walk or stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; lift up to 40 pounds and occasionally up to 55 pounds; occasionally climb a step ladder up to six feet.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on BSR and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise using defined company processes.
  • Ensure merchandise is presented according to established practices, with appropriate fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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