Store Manager-Retail Jewelry

Helzberg Diamonds•Westland, MI

About The Position

Store Managers at Helzberg Diamonds manage daily store operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store. The role includes leading and developing sales associates, recruiting and hiring talent, maintaining a professional work environment, and addressing associate relations issues. The schedule must be flexible and include evenings, weekends, and holidays.

Requirements

  • Proven history of achieving sales goals in a retail jewelry environment.
  • Strong direct recruiting skills.
  • Ability to supervise others to achieve results.
  • Superior communication and interpersonal skills.
  • Flexibility to manage a variety of personalities.
  • Bachelor's degree in business, marketing, or retail management, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • Ability to relocate.

Responsibilities

  • Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
  • Ensure associates understand company policies and can resolve customer service issues quickly.
  • Consistently recruit, interview, and hire top talent.
  • Provide ongoing training to the sales team.
  • Hold regular one-on-one coaching discussions and provide continual feedback to improve performance.
  • Create and implement strategies to achieve sales and profit objectives.
  • Maintain a professional work environment and address associate relations issues appropriately.
  • Direct, coordinate, and evaluate overall store operations.
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