Store Manager - Waterford, Wi Store #21736

Dollar General•Waterford, WI

21h

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role leads customer service, store operations, employee training and performance, inventory management, financial controls, safety, and compliance with Company policies and procedures. The manager ensures the store is properly staffed and effectively opened and closed each day, including opening at least twice per week and closing at least twice per week. The position requires regular driving of the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. Work takes place in a fast-paced environment with a moderate noise level. The role involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional climbing on a step ladder to heights of six feet is also required.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in compliance with federal and state labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events to encourage safety, security, and policy compliance.
Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to Company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, Company security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.