Store - Huck's Store Manager

Martin & Bayley, Inc., DBA Huck's Market • Benton, IL

1d • Onsite

About The Position

This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: “The customer is the most important person in all our stores.”

Requirements

• Customer service standards
• Store cleanliness standards
• Fast, friendly service
• Profitable store operation within company policy and local laws
• Maintain highest level of customer service
• Adherence to Best In Class standards
• Adherence to company expectations and standards for store appearance
• Ensuring store is open and ready for business during all hours
• Handling customer conflicts using the MAKE IT RIGHT method
• Increasing profits
• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing expenses and sales to budget
• Neighborhood marketing through community involvement
• Motivating Sales Associates for Suggestive Selling contests
• Commitment to Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates
• Effective scheduling of associates to meet business demands per labor planner program
• Effective communication with store associates, Division Manager, and corporate office
• Adherence to all federal, state and local laws and ordinances pertaining to store operation
• Acting as a role model of conduct for other associates
• Controlling variable expenses of the store
• Ensuring associates adhere to company uniform policy
• Performing all Store Manager checklists daily
• Ensuring Sales Associate checklists are performed each shift
• Posting schedules two weeks in advance
• Accurate and timely completion of all paperwork
• Maintaining inventory and cash loss within company guidelines
• Conducting inventories, cash audits, cigarette counts, cost and supply audits as directed
• Taking all store deposits to the bank daily, including weekends
• Ensuring sufficient change is available for all operating hours
• Sending all required documents to store analysts
• Treating all associates with dignity and respect
• Using proper personnel management techniques
• Ensuring associates receive breaks
• Advising division manager of any personnel situations or policy violations
• Committing to all training programs
• Ensuring associates are properly recording all hours worked
• Adhering to "no work off the clock policy"
• Providing an environment free of any type of harassment or hostile conditions
• Complying with the Company’s Responsible Retailing policy
• Working with associates to ensure ongoing training and development
• Recording hours worked in the workstation
• Ensuring all associate cash handling procedures are followed
• Ensuring security video surveillance equipment is in working order
• Ensuring a safe shopping and working environment
• Protecting all company assets, including cash and merchandise
• Ensuring vendor check-in procedures are followed per company policy
• Ensuring cash is only kept in safe, cash register, or bank
• Ensuring all promotional signs are posted on the date assigned
• Ensuring current plan-o-grams are being used
• Communicating with the District Manager for any special needs or requests
• Ensuring merchandise orders are sent properly to prevent out of stocks
• Maintaining inventory levels as directed
• Working with DSD vendors to ensure 100% in stock of product
• Monitoring inventory levels at all times
• Communicating with the Division Manager to prevent out of stocks
• Ensuring food service areas are clean and sanitation procedures are followed
• Keeping floors clean and maintained
• Reporting maintenance problems to the Hucks Solution Center via the Intranet
• Ensuring all equipment is in working order
• Maintaining proper operating procedures for equipment
• Ensuring ladders are properly used
• Ensuring lifting procedures are followed per company policy
• Ensuring wet floor signs and floor dryers are used
• Reporting accidents promptly to District Manager and corporate office
• Reporting all work-related injuries
• Ensuring all EPA regulations are met
• Complying with UST (Underground Storage Tank) procedures

Nice To Haves

• Opportunities for career advancement and professional development within a growing company.

Responsibilities

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT
• Increase profits to ensure the financial security of our ESOP
• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing all expenses and sales to budget (or better)
• Neighborhood marketing (knowing your customer's wants and needs) through community involvement
• Participate in all Suggestive Selling contests by motivating Sales Associates
• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts
• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation
• Ensures all associate cash handling procedures are followed
• Ensures all security video surveillance equipment is in working order
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check- in procedures are followed per company policy
• Ensures cash is only kept in one of three places: safe, cash register and bank
• Ensures all promotional signs are posted on the date assigned
• Ensures current plan-o-grams are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
• Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
• Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
• All food service areas are kept clean, and all sanitation procedures are followed
• Floors are kept clean and maintained
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
• Ensures all equipment is in working order by maintaining proper operating procedures
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs and floor dryers are used, per company policy
• Reports accidents promptly to District Manager and corporate office
• Reports all work-related injuries
• Ensures all EPA regulations are met by complying with UST (Underground Storage Tank) procedures

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances
• ESOP
• 401K with match
• paid time off
• paid holidays
• Employee discounts for food and fuel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees