Store Manager In New Bern Nc

Dollar General•New Bern, NC

4d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opened and closed according to schedule, and operates in compliance with company policies and procedures. The manager oversees employee recruitment, selection, training, performance evaluation, development, and retention; supports customer service; monitors store performance and expenses; manages ordering, inventory, merchandising, cash controls, and security; and maintains a clean, safe, and well-organized store. The manager also completes required documentation and ensures employees follow company and legal requirements.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal and organization skills, with attention to detail.
Knowledge of recruiting, interviewing, hiring, counseling, termination, legal compliance, and internal processes.
Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
Ability to solve problems and handle situations with limited standardization.
Frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.
Ability to drive or provide own transportation for work-related duties.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, train, develop, and retain qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, provide counseling, and recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly staffed and opened and closed each day; personally open at least twice weekly and close at least twice weekly.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and replenishment or cycle counts weekly.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits, occasional management meetings, and visits to other Dollar General stores.