7 Leaves Cafe Store Manager: Diamond Jamboree
About The Position
7 Leaves Café is a growing coffee and tea shop with over 40 locations, focused on connection, culture, and craft. They are looking for a Store Manager to lead a store, shape its culture, nurture future leaders, and influence the guest experience. This role is for someone who wants to lead authentically, grow quickly, and be part of a meaningful mission. The company is expanding into new regions and elevating its guest experience. As a Store Manager, you will oversee all aspects of store performance, including people leadership, operations, guest experience, and financial results. This role requires a hands-on leader who is comfortable making decisions, coaching in real time, and holding themselves and others accountable. Success means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to achieve business goals.
Requirements
- At least 1 year of customer service or retail management experience.
- Must be able to work at any location in assigned district or county.
- Excellent communication, problem-solving, interpersonal, and organizational skills.
- Strong leadership skills and ability to use them to coach and develop team members.
- Strong team well-being and sales focused mindset.
- Eager to learn and build on constructive feedback.
- Able to manage store operations independently and effectively in a fast-paced environment.
- Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times.
- Possess the ability to deliver constructive feedback, and guide conflict resolution.
- Able to develop and grow future leaders for the organization.
- Prolonged periods of standing, stooping, and walking.
- Must be able to regularly lift at least 45 lbs.
Responsibilities
- Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
- Increase profitability through staffing, operations, etc.
- Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; create action plans to drive success.
- Nurture and coach team members for personal and professional growth, setting and monitoring personal goals, holding team members accountable, and maintaining a "customer comes first" attitude.
- Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
- Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
- Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
- Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
- Perform other duties as assigned.
Benefits
- Team Member Discounts
- Medical, dental, and vision plans available for eligible team members
- Leadership Development - Hands-on training, mentorship, and professional growth pathways
- A Supportive, Creative Culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
