Store Manager Houston Tx

Dollar General•Houston, TX

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee development, inventory and merchandise presentation, cash and facility controls, customer service, safety, and compliance with company policies and applicable labor laws. The manager is expected to personally open the store at least twice per week and personally close it at least twice per week.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; and handle merchandise and equipment frequently.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Ability to regularly drive or provide personal transportation for bank deposits.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and make recommendations regarding pay rates and advancement.
  • Communicate expectations for performance, conduct, and safety; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is appropriately staffed and opened and closed each day, personally opening and closing it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability results, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.
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