651 Jackson- Store Manager

Five Below•Jackson, TN

1d•$52,500 - $66,300

About The Position

The Store Manager leads the store team and is responsible for creating a positive customer experience while balancing store operations, team development, and sales results. The role leads from the sales floor, coaches and develops associates, manages labor to business needs and budget, maintains operational execution, and builds a positive, high-performing store culture. The Store Manager adapts to changing priorities and is accountable for outcomes. Success is measured by sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The position requires a flexible schedule, including days, evenings, weekends, and holidays, and includes regular movement throughout the sales floor and stockroom.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
The posting describes 5–10+ years of leadership experience as a qualification and separately lists a minimum of 3 years of management experience as preferred.
Experience managing a store or large department; retail experience is preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise up to 5–10 feet high.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move around the store and stockroom and occasionally climb ladders; frequently kneel, bend, twist, and stoop.
Ability to discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

Promotion from assistant or co-manager roles is a plus.
Retail experience is preferred but not required.
Minimum 3 years of management experience is listed as preferred.

Responsibilities

Lead the store from the sales floor and set the pace for store operations.
Coach, develop, give feedback to, and recognize team members.
Oversee store operations, including freight flow, sales-floor zones, and priorities.
Manage labor and adjust staffing to business needs while staying on budget.
Drive sales by modeling selling behaviors and guiding the team to provide a positive customer experience.
Build a positive, fun, and high-performing team culture.
Adapt to changing priorities and take accountability for outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store performance.
Meet performance expectations for sales and labor, customer satisfaction, Store Scorecard results, team development and retention, and operational execution and compliance.
Operate computers, printers, cash registers, ladders, pallet jacks, and handheld devices as needed.
Move throughout the sales floor and stockroom to direct associates, assist customers, and retrieve or put away merchandise.