(USA) Store Manager - Supercenter

Walmart•Memphis, TN

7d•Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, inexperienced associates, and competitive recruiting markets. The Store Manager must proactively manage recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and foster a belonging mindset. They are expected to uphold the company's Open Door Policy by addressing associate concerns, researching issues, leveraging resources, reviewing policies, and ensuring consistent resolution across managerial levels. The role also involves ensuring compliance with company policies and procedures, managing asset protection and safety controls, maintaining quality assurance, overseeing operational reviews, and implementing action plans. Additionally, the Store Manager initiates and participates in community outreach programs, drives financial performance by achieving sales and profit goals, controls expenses, and develops plans to correct financial deficiencies. They are responsible for leading the management team in controlling expenses, interfacing with market teams to drive margins, and overseeing budget creation and economic trend analysis for forecasting. The Store Manager models and enforces customer service standards, drives sales by analyzing various indicators, ensures effective merchandise presentation, and manages inventory levels. They are also responsible for the success of the Academy training environment and store standards, creating an engaging atmosphere, integrating Academy associates into leadership activities, and acting as a culture champion. The role involves providing overall direction by analyzing business objectives, developing and implementing business strategies, managing resource requirements, evaluating operational processes, and promoting a customer-centric environment. The Store Manager develops and implements strategies to attract and maintain a skilled workforce, cultivates an environment of integrity and ethics, and develops internal and external partnerships to achieve business goals. They are expected to build high-performing teams, embrace diversity, create a workplace of belonging, and attract and retain top talent. The Store Manager acts with integrity, maintains high ethical standards, and supports Walmart's goal of becoming a regenerative company. They deliver results by putting the customer first, making data-driven decisions, balancing priorities, and considering all stakeholders. The Store Manager displays curiosity, takes calculated risks, and encourages learning from mistakes, while driving continuous improvement and supporting change.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruiting difficulties.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, and ensuring consistent resolution.
Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, managing asset protection and safety controls, and maintaining quality assurance standards.
Initiates, directs, and participates in community outreach programs, engaging with the community and media as a representative for the company.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct financial deficiencies.
Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved within company guidelines.
Drives sales in the facility by accounting for multiple dynamic indicators, ensuring effective merchandise presentation, and managing inventory levels.
Ensures the success of the Academy training environment and store standards by creating an engaging atmosphere and supporting associate engagement.
Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, and managing resource requirements.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by recruiting, selecting, and developing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvement, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees completely paid for by Walmart for eligible full-time and part-time associates)