MAC - Store Manager - Full Time - Burnaby, B.C.
About The Position
The Estée Lauder Companies Inc. is looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Requirements
- Proven retail management/assistant retail management experience preferably within cosmetics.
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft office.
- Must be able to provide proof of right to live and work in the country if invited to attend for interview.
Responsibilities
- Lead, coach and develop a team of Sales Associates to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers.
- Implement strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team.
- Manage inventory and facilities.
- Perform cash reconciliation.
- Create and execute in-store events.
- Provide inspirational, authentic, and personalized customer service.
Benefits
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Education-related programs
- Paid holidays and vacation time
- Incentive compensation programs
- Commission/Bonus Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
